Connect voice across healthcare facilities.

Connect wards, nurse stations, pharmacies and administrative teams through an OpenVox voice platform built for mixed phone, trunk and multisite requirements.

OpenVox UCP platform connecting healthcare facility voice zones

The facility challenge

Give every care area a shared voice system.

Wards, nurse stations, pharmacies and administrative offices may use different phone types and connect through several buildings or zones.

OpenVox UCP, digital trunks and analog gateways can organize those telephony requirements into a centrally managed and model-specific continuity design.

WARD

Ward and room communication

Connect supported phones to the facility calling system.

NURSE STATION

Internal team calling

Use transfer, forwarding and defined hotline behavior for telephony workflows.

PHARMACY

Reachable service extension

Assign numbering and permissions to the phones supporting the department.

ADMIN

Administrative and external calling

Use business calling and digital trunks for office and carrier communication.

Facility voice roles

Map each area to the voice role it needs.

UCP manages calling and distributed operation, digital trunks provide external capacity and MAG or iAG gateways connect analog phones across facility zones.

Wards and rooms

Analog or SIP phone requirements

Nurse stations and pharmacies

Internal calling, hotline and transfer tasks

Digital trunks

E1/T1 external calling capacity

UCP calling core

Management, numbering and selected redundancy

Plan zones, call tasks and continuity together.

The design begins with area mapping, endpoint inventory, trunk capacity and the calls that must remain available.

  1. Map facility zones

    List buildings, wards, stations, pharmacies and offices.

  2. Inventory phones and trunks

    Record analog phones, SIP endpoints, cabling and E1/T1 services.

  3. Define call priorities

    Document internal, external, hotline and permission requirements.

  4. Validate continuity

    Test selected UCP, gateway and trunk behavior for the topology.

Nine zones, one connected voice design.

Based on an OpenVox public-health-center deployment; no clinical or compliance claim is added.

Nine healthcare areas

The documented project connected wards, nurse stations, pharmacies and other departments.

Proof chips
  • SCOPE

UCP redundancy design

UCP2120 was deployed with a dual-system architecture for the voice core.

Proof chips
  • CORE

Digital external capacity

DTU modules connected multiple digital trunks for internal and external calling.

Proof chips
  • TRUNKS

MAG analog gateway access

MAG2000 gateways connected analog phones across the healthcare areas.

Proof chips
  • PHONES

Build a verified healthcare voice design.

Share buildings, departments, phone types, digital trunks, call priorities and continuity requirements. OpenVox can help map UCP, gateway and trunk roles.