Privacy Policy

This Privacy Policy applies to the OpenVox website, including product pages, solution pages, resource pages, Partner pages, and the Request More inquiry form.

Company refers to OpenVox Communication Co.,Ltd. Personal data means information that identifies or can reasonably be linked to an individual who interacts with the OpenVox website.

When you submit Request More or other website inquiry forms, OpenVox collects the information you provide, including inquiry type, name, business email, phone or WhatsApp when provided, company, country or region, product family, product model, quantity or project details, message, language context, source page, and privacy consent.

OpenVox uses this information to understand your request, route it to the correct sales, solution, partner, OEM / ODM, or support team, respond to you, and keep an operational record of the inquiry.

The Request More form uses Cloudflare Turnstile to verify that a submission is made by a person or legitimate browser session. The Turnstile response token is verified server-side and is not stored with the inquiry record.

OpenVox also creates a hashed request fingerprint from the request IP address and a private server secret. This hash is used only for rate limiting and abuse prevention; the raw IP address and Turnstile token are not retained in the inquiry or notification payload.

Website inquiries and the related notification queue entries are retained for up to 12 months unless a longer period is required for legal, security, dispute-resolution, or business-record obligations.

Inquiry notifications are placed in an operational outbox so the correct OpenVox team can be notified reliably. Failed notifications may be retried according to the configured delivery schedule, and expired inquiry data is removed by the Platform API retention process.

OpenVox may share inquiry information with internal teams, affiliates, distributors, or service providers only when needed to handle the request, provide requested information, operate the website, protect the service, or comply with law.

OpenVox does not sell personal information collected through website inquiry forms.

You may choose not to submit the Request More form, but OpenVox may not be able to respond without the required business contact and inquiry details.

You may contact OpenVox to ask about website inquiry data associated with your business email, subject to identity verification and applicable law.

OpenVox may update this Privacy Policy from time to time by posting the new Privacy Policy on this page and updating the Last updated date.