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× Questions about G400/G410 Cards.

G400E NO DTMF TONE RECOGNITION

11 years 6 months ago #8368 by aehs161259
I´ve installed a G400E card in an Elastix box. I can place and receive calls without problems, but when it comes to my IVR, the card is not able to recognize the DTMF tones. ¿Anyone has had the same problem?
11 years 6 months ago #8369 by Joe.Yung
Hello,

There is an option of /etc/asterisk/chan-extra.conf, would you please enable parameter `relaxdtmf=yes`?

Meanwhile, you will be able to use chan-extra which is higer than 2.0.6. These versions have improvement of the DTMF sengding method.

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