G400E don't work

[align=left]Hello,[/align]

[align=left]We have G400E witch four GSM modules.[/align]

[align=left]We read the manual ( http://wiki.openvox.cn/index.php/OpenVox_G400E_Installation_Manual ) and made ​​the installation of the G400E.[/align]

[align=left]The D9 blinks faster than D8. LED1 is on. LED2, LED3 and LED4 are disabled. If there is something wrong with our card?[/align]

[align=left]dmesg...[/align][align=left][ 4.972614] dahdi: Telephony Interface Registered on major 196[/align][align=left][ 4.972618] dahdi: Version: 2.6.1[/align][align=left][ 4.983721] opvxg4xx 0000:0d:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16[/align][align=left][ 4.983809] Found an OpenVox G400P: Version 1.1[/align][align=left][ 4.983819] card 0 opvxg4xx: slot 0 is Installed[/align][align=left][ 4.983822] card 0 opvxg4xx: slot 1 is Installed[/align][align=left][ 4.983824] card 0 opvxg4xx: slot 2 is Installed[/align][align=left][ 4.983826] card 0 opvxg4xx: slot 3 is Installed[/align][align=left][ 4.985114] opvxg4xx: card 0 Powering up all spans...[/align]
[align=left]/var/log/asterisk/messages[/align]
[align=left][Oct 25 15:38:32] NOTICE[1506] chan_extra.c: GSM detect module on D-channel of span 1[/align][align=left][Oct 25 15:38:32] NOTICE[1508] chan_extra.c: GSM detect module on D-channel of span 3[/align][align=left][Oct 25 15:38:32] NOTICE[1507] chan_extra.c: GSM detect module on D-channel of span 2[/align][align=left][Oct 25 15:38:32] NOTICE[1509] chan_extra.c: GSM detect module on D-channel of span 4[/align][align=left][Oct 25 15:38:39] NOTICE[1506] chan_extra.c: GSM detect module on D-channel of span 1[/align][align=left][Oct 25 15:38:39] NOTICE[1508] chan_extra.c: GSM detect module on D-channel of span 3[/align][align=left][Oct 25 15:38:39] NOTICE[1507] chan_extra.c: GSM detect module on D-channel of span 2[/align][align=left][Oct 25 15:38:39] NOTICE[1509] chan_extra.c: GSM detect module on D-channel of span 4[/align][align=left][Oct 25 15:38:54] NOTICE[1506] chan_extra.c: GSM reset power of module on D-channel of span 1[/align][align=left][Oct 25 15:38:54] NOTICE[1508] chan_extra.c: GSM reset power of module on D-channel of span 3[/align][align=left][Oct 25 15:38:54] NOTICE[1507] chan_extra.c: GSM reset power of module on D-channel of span 2[/align][align=left][Oct 25 15:38:54] NOTICE[1509] chan_extra.c: GSM reset power of module on D-channel of span 4[/align][align=left][Oct 25 15:39:02] NOTICE[1506] chan_extra.c: GSM detect module on D-channel of span 1[/align][align=left][Oct 25 15:39:02] NOTICE[1508] chan_extra.c: GSM detect module on D-channel of span 3[/align][align=left][Oct 25 15:39:02] NOTICE[1507] chan_extra.c: GSM detect module on D-channel of span 2[/align][align=left][Oct 25 15:39:02] NOTICE[1509] chan_extra.c: GSM detect module on D-channel of span 4[/align][align=left][Oct 25 15:39:09] NOTICE[1506] chan_extra.c: GSM detect module on D-channel of span 1[/align][align=left][Oct 25 15:39:09] NOTICE[1507] chan_extra.c: GSM detect module on D-channel of span 2[/align][align=left][Oct 25 15:39:09] NOTICE[1508] chan_extra.c: GSM detect module on D-channel of span 3[/align][align=left][Oct 25 15:39:09] NOTICE[1509] chan_extra.c: GSM detect module on D-channel of span 4[/align]
[align=left]CLI> gsm show spans[/align]
[align=left]GSM span 1: Power off, Provisioned, Down, Active, Standard[/align][align=left]GSM span 2: Power off, Provisioned, Down, Active, Standard[/align][align=left]GSM span 3: Power off, Provisioned, Down, Active, Standard[/align][align=left]GSM span 4: Power off, Provisioned, Down, Active, Standard[/align]
[align=left]Are we doing something wrong?[/align]

i] Last edited by slip at 2012-10-25 21:24 [/i

Hi,Normally, D9 blinks faster than D8, that's true. But all LED1,LED2,LED3 and LED4 will be blinking if you already loaded opvxg4xx module.


Based on your 'gsm show spans' messages, which means that the GSM modems are not served power properly.

My suggestion: make sure your give power to this GSM card, enter Asterisk console and perform 'gsm power stat X ' to check what power status of the span X. If it's OFF, perform 'gsm power on X' to re-give power to gsm modem.

It will not be working until you get something like this:

elastix*CLI> gsm show spans
GSM span 1: Power on, Provisioned, Up, Active, Standard


'Power on' and 'UP' are necessary.

Anyway, if you still can not make it worked..Please contact me!

Still doesn't work.

# lsmod | grep -i opvxg4xx
opvxg4xx 19499 16
dahdi 184087 31 dahdi_echocan_mg2,xpp,dahdi_transcode,wcb4xxp,wctdm,wcfxo,wctdm24xxp,wcte11xp,wct1xxp,wcte12xp,dahdi_voicebus,wct4xxp,opvxg4xx


CLI> gsm show spans
GSM span 1: Power off, Provisioned, Down, Active, Standard
GSM span 2: Power off, Provisioned, Down, Active, Standard
GSM span 3: Power off, Provisioned, Down, Active, Standard
GSM span 4: Power off, Provisioned, Down, Active, Standard
CLI> gsm power stat 1
span 1 power off
CLI> gsm power on 1
Power on span 1 sucessed
CLI> gsm power stat 1
span 1 power off
CLI> gsm power stat 2
span 2 power off
CLI> gsm power on 2
Power on span 2 sucessed
CLI> gsm power stat 2
span 2 power off
CLI> gsm power on 3
Power on span 3 sucessed
[Oct 26 10:18:49] NOTICE[1507]: chan_extra.c:6463 gsm_dchannel: GSM detect module on D-channel of span 3
[Oct 26 10:18:57] NOTICE[1507]: chan_extra.c:6463 gsm_dchannel: GSM detect module on D-channel of span 3
[Oct 26 10:19:12] NOTICE[1507]: chan_extra.c:6461 gsm_dchannel: GSM reset power of module on D-channel of span 3
[Oct 26 10:19:19] NOTICE[1507]: chan_extra.c:6463 gsm_dchannel: GSM detect module on D-channel of span 3
[Oct 26 10:19:27] NOTICE[1507]: chan_extra.c:6463 gsm_dchannel: GSM detect module on D-channel of span 3
CLI> gsm power stat 3
span 3 power off
CLI> gsm power on 4
Power on span 4 sucessed
[Oct 26 10:20:02] NOTICE[1508]: chan_extra.c:6463 gsm_dchannel: GSM detect module on D-channel of span 4
CLI> gsm power stat 4
span 4 power off

Hello,
Could I have your box remote access permission now?

Please send your SSH to my email box below.

and let's have a live chat by my IM: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

Waiting for your further info.

Hi,
have you resolve the issue?
I have the same problem, led not blinking and when i launch "gsm show spans" command return "span 1: Power off, Provisioned, Down, Active, Standard".

I have installed the board in a dell poweredge r415 with XenServer installed and with pci-passtrougth i pass the board at the dom.
The Dom is an elastix server with CentOs 5.10 and kernel 2.6.18 and with command lspci "view" the board.

In another test I have installed on the dom the same environment described on user manual:

CentOs-5.6 with Kernel version 2.6.18 and chan_extra 1.1.2
but it doesn't work.

Can you help me??

Hi,

You need use 4-pin 12V power to power up the board. If you give the board power, when you run "gsm show spans", it will show you power up.
If you still have problem, you can contact me via skype below. I'm Linda, I can help you with G400.

best regards,
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
skype: linda.li258