Please arrange remote access for a check. I need teamviewer and putty.
BTW, our working time is 9:00am~18:00pm in GMT+8. You'd better contact us between that time. If it isn't convenient for you, you can schedule another time in advance.
When your teamviewer is ready, pls message me via email. My email: This email address is being protected from spambots. You need JavaScript enabled to view it.