keywords: ip pbx voip gateway gsm gateway

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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

Takes too much time to stablish a call

8 years 9 months ago - 8 years 9 months ago #10491 by Dove
Hi guys, i need some help here. I have this model VS-GW1600 GSM Series and i have a asterisk server running with openvox to make calls. I use around 8 SIM cards to stablish a call.
The problem starts when i try to make a call, normally, when i use a sim card on my phone without the openvox, it takes 1 second or 2 maximun to stablish to start to ring. Now, when i use this SIM cards in my openvox, i need to wait 10 seconds (average) to hear the ring. I have several clients that depends of this sim cards to make a call from their centrals.
Here is a snapshot of my openvox web interface, i hope you can help me here.

This is the general system status of my sim cards


Attachment 2.png not found



And this is the detail of one of them.

Attachment 1.png not found



Thanks a lot since now !
Attachments:
8 years 9 months ago #10495 by Michael.zou
Hi, I saw the PDD is 5 or 6 seconds, that should be normally, did you try to use a softphone register to the gateway to test? and what's your firmware version?

Regards!
Michael
OpenVox Support Team
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Skype: along.zou
Tel: +86-755-66630978 ext.657
Quick Support:
wiki.openvox.cn/index.php/OpenVox_Quick_Support
Support Forum:
www.openvox.cn/forum/index.html
8 years 9 months ago - 8 years 9 months ago #10500 by Dove
Yes, i have tried that and that's when i noticed the retard on the call. Dude, how can i edit the post Dialing delay? I need instead of 5 or 6 seconds, just 1 or 2 .
This is my system information :

Attachment 1_2015-07-11.png not found

Attachments:
8 years 9 months ago #10502 by Michael.zou
I saw the signal of your gateway is a little low, please move it to a place with better signal.

Regards!
Michael
OpenVox Support Team
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Skype: along.zou
Tel: +86-755-66630978 ext.657
Quick Support:
wiki.openvox.cn/index.php/OpenVox_Quick_Support
Support Forum:
www.openvox.cn/forum/index.html
8 years 9 months ago #10504 by Dove
I 'll try that , but can you let me know if there is a method to edit that PDD. It turns me crazy :(
8 years 9 months ago #10506 by Michael.zou
sorry, we can not edit this value, it related to the gsm network, if the gsm network is better, this value should decrease.

Regards!
Michael
OpenVox Support Team
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Skype: along.zou
Tel: +86-755-66630978 ext.657
Quick Support:
wiki.openvox.cn/index.php/OpenVox_Quick_Support
Support Forum:
www.openvox.cn/forum/index.html
The following user(s) said Thank You: Dove
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