strange "Error 5" loading openvox 1200 driver

Apreciate your help.
which one is the procedure to make an RMA ?

must send the card to your headquarters in china?

i'm in Bolivia - South-America.
or can be send to your local partner a company called Cetus-Group
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Bolivia, United Sates,Chile
Cetus Group
La Paz: (+591) 2-2157922
www.cetus-group.net
Miami: (+1) 305-508-0950
www.redcetus.com
Santiago: (+56) 2-2649294
www.redcetus.cl

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but don't know if the item was purchased from this company.
the probably if, the card was purchased from US company.


apreciate an aclaration.

regards
Gustavo

Hi Gustavo,
Where and when did you get the card and module, send me related details (including S/N) to my EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it. for official RMA request.

mail already sended.
regards

Gustavo.