keywords: ip pbx voip gateway gsm gateway

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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

The call hangs

6 years 1 month ago #11819 by cinternet
Good Morning,

The problem is as follows:
I have an OpenVox VoxStack VS-GW-1600 to make calls through Lync Server 2013. I configured the SIP trunk route for the device, edited the dial plan in the Lync and created the routing rules.

Then, I do the call test and it comes out without any problem, but when I answer it falls or hangs up immediately.

Could yoy please help me ?
6 years 1 month ago #11823 by heizi.lv
Hi Sir,

As our discussed, the problem is the codec mismatch. GSM gateway can't support ilbc codec currently.
The file system of GSM gateway is read-only. So, you can't install it by yourself.

We will discuss to add ilbc codec for you. If there is any news, i will inform you ASAP.
6 years 1 month ago #11828 by cinternet
Hello good day,

Yes sir, the problem is the codec, and I recommend that you please help me by installing the codec to enable Skype for Business calls, because by SSH the root user is disabled.

I will be pending for the installation.
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