D110E and Red Alarm Problem

I installed a new D110E on a Dell Poweredge T110 box and installed Trixbox 1.8.0.4.

I removed the jumper on the card and configured for T1 PRI.

I am running this same configuration on another older server with a TE110p that I want to replace so I believe the configuration is correct. Everything works fine on the old box, but when I move the cable over to the new box, the blinking red alarm turns solid red and never goes to green.

Here is the output from diagnostic tools:

dahdi_scan:
[1]
active=yes
alarms=RED
description=Digium Wildcard TE110P T1/E1 Card 0
name=WCT1/0
manufacturer=Digium
devicetype=Digium Wildcard TE110P T1/E1
location=PCI Bus 02 Slot 01
basechan=1
totchans=24
irq=169
type=digital-T1
syncsrc=0
lbo=0 db (CSU)/0-133 feet (DSX-1)
coding_opts=B8ZS,AMI
framing_opts=ESF,D4
coding=B8ZS
framing=ESF

dahdi_hardware:
pci:0000:02:00.0 wcte11xp+ e159:0001 Digium Wildcard TE110P T1/E1 Board

lspci –v:
02:00.0 Network controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface
Subsystem: Unknown device 79fe:0001
Flags: bus master, medium devsel, latency 32, IRQ 169
I/O ports at fc00
Memory at df9fe000 (32-bit, non-prefetchable) [size=4K]
Capabilities: [40] Power Management version 2

Cat /proc/interrupts:
CPU0 CPU1 CPU2 CPU3
0: 2152907 0 0 56767 IO-APIC-edge timer
8: 0 0 3 0 IO-APIC-edge rtc
9: 0 0 0 0 IO-APIC-level acpi
50: 6276 0 24662 0 PCI-MSI ahci
66: 256 0 0 2603 PCI-MSI eth1
169: 0 1976768 9367 0 IO-APIC-level wcte11xp
225: 0 0 123 271 IO-APIC-level ehci_hcd:usb1, ehci_hcd:usb2
NMI: 0 0 0 0
LOC: 2209432 2209432 2209431 2209431
ERR: 0
MIS: 0

dahdi_test:
Opened pseudo dahdi interface, measuring accuracy...
91.188% 91.524% 91.151% 91.709% 90.809% 91.258% 91.577% 91.163%
90.899% 91.006% 91.190% 90.696% 91.116% 91.630% 91.066% 91.574%
--- Results after 16 passes ---
Best: 91.709 -- Worst: 90.696 -- Average: 91.222375, Difference: 108.777625

Asterisk > dahdi show channels
Chan Extension Context Language MOH Interpret Blocked State
pseudo default en default In Service
1 from-pstn en default In Service
2 from-pstn en default In Service
3 from-pstn en default In Service
4 from-pstn en default In Service
5 from-pstn en default In Service
6 from-pstn en default In Service
7 from-pstn en default In Service
8 from-pstn en default In Service
9 from-pstn en default In Service
10 from-pstn en default In Service
11 from-pstn en default In Service
12 from-pstn en default In Service
13 from-pstn en default In Service
14 from-pstn en default In Service
15 from-pstn en default In Service
16 from-pstn en default In Service
17 from-pstn en default In Service
18 from-pstn en default In Service
19 from-pstn en default In Service
20 from-pstn en default In Service
21 from-pstn en default In Service
22 from-pstn en default In Service
23 from-pstn en default In Service

I assume the cable should be correct since it currently works on the TE110p card. Am I dealing with a hardware or hardware compatibility problem. Any advice or assistance would be most appreciated.

i] Last edited by skoubyej at 2011-8-3 01:57 [/i

One piece of additional information. I created a loopback cable and the card flashes red then green then back again in rapid succession. Don't know if this is much help or not.

I also noticed a typo in my original post. Trixbox is 2.8.0.4 not 1.8.0.4. Sorry for the confusion.

Hi,
There's maybe the hardware compatibility problem, please try our new product D130!

Are you suggesting that I return the D110E that I purchased in exchange? If so, can you direct me to the procedure for doing this? I am in the USA.