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× Questions about VS-GW1600/GW1202 Analog Series VoIP Gateway

Can't acces VS-GW1600

6 years 11 months ago #11516 by mcelija
Hi,

I have a problem with my VS-GW1600. I cannot access web interface on board 1. All the LEDs are on (photo attached). I've tried the reset button but with no success.
Can anyone help?
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6 years 11 months ago #11517 by hua
Hello,

When you press the RST button about 7 seconds all the LED will blink , it means reset success. After it please use the default IP 172.16.99.1 to access.You also can add my skype upper,hua . I will check it for you .
6 years 11 months ago #11518 by mcelija
Thank you for answering. I've tried pushing and holding the RST button for 7 seconds but nothing happens. LEDs don't start blinking. I'ts just like the board is dead...
6 years 11 months ago #11521 by hua
Hello,

I have got your message but skype does not allow me to reply you.If RST not working, Try to connect an analog phone to the first port and dial *1*2*3*4 to boradcast the IP address, if still failed please contact our sales for RMA . You can send e-mail to this address This email address is being protected from spambots. You need JavaScript enabled to view it. .

Best regards
upper
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