A400P-FXO Incoming callerID shows UNKNOWN

I have anolg card A400p
incoming call from PSTN showing as Unknown
can you please help me
Name Package Name Version Release
Elastix
elastix 2.4.0 8
elastix-a2billing 1.9.4 5
elastix-addons 2.4.0 10
elastix-agenda 2.4.0 14
elastix-asterisk-sounds 1.2.3 1
elastix-email_admin 2.4.0 6
elastix-endpointconfig2 2.4.0 2
elastix-extras 2.4.0 5
elastix-fax 2.4.0 4
elastix-firstboot 2.4.0 4
elastix-framework 2.4.0 19
elastix-im 2.4.0 2
elastix-my_extension 2.4.0 6
elastix-pbx 2.4.0 18
elastix-portknock 0.0.1 0
elastix-reports 2.4.0 10
elastix-security 2.4.0 9
elastix-system 2.4.0 13
Name Package Name Version Release
RoundCubeMail
RoundCubeMail 0.3.1 12
Name Package Name Version Release
Mail
postfix 2.3.3 6.el5
cyrus-imapd 2.3.7 12.el5_7.2
Name Package Name Version Release
IM
openfire 3.7.1 1
Name Package Name Version Release
FreePBX
freePBX 2.11.0 17
Name Package Name Version Release
Asterisk
asterisk 11.13.0 0
asterisk-perl 1.03 0
asterisk-addons 11.13.0 0
Name Package Name Version Release
FAX
hylafax 4.3.11 0rhel5
iaxmodem 1.2.0 2
Name Package Name Version Release
DRIVERS
dahdi 2.10.0.1 0
rhino 0.99.6 3.b4
wanpipe-util 7.0.10 2

Hi
Please add my skype :crystalhan6,i will help you to check it.

Done

hello
i have a similar issue, can you help me
pls
thank you


DAHDI Tools Version - 2.6.1

DAHDI Version: 2.6.1
Echo Canceller(s): HWEC, OSLEC
Configuration
======================


Channel map:

Channel 01: FXS Kewlstart (Default) (Echo Canceler: oslec) (Slaves: 01)
Channel 02: FXS Kewlstart (Default) (Echo Canceler: oslec) (Slaves: 02)
Channel 03: FXS Kewlstart (Default) (Echo Canceler: oslec) (Slaves: 03)

3 channels to configure.

Setting echocan for channel 1 to oslec
Setting echocan for channel 2 to oslec
Setting echocan for channel 3 to oslec


Connected to Asterisk 1.8.20.0 currently running on PBX-DRAEGER (pid = 6288)
Verbosity is at least 5
PBX*CLI> dahdi show channels
Chan Extension Context Language MOH Interpret Blocked State
pseudo default default In Service
1 from-zaptel default In Service
2 from-zaptel default In Service
3 from-zaptel default In Service
PBX*CLI> dahdi show status
Description Alarms IRQ bpviol CRC Fra Codi Options LBO
Wildcard TDM400P REV E/F Board 5 OK 0 0 0 CAS Unk 0 db (CSU)/0-133 feet (DSX-1)

1. use hardware analog phone check if have callerID.
2. contact my skype:dario.hu2 and prepare teamview for remote help.